{"id":33403,"date":"2025-07-29T13:40:11","date_gmt":"2025-07-29T18:40:11","guid":{"rendered":"https:\/\/stg-mkg.pogoenergy.com\/update-20250813\/"},"modified":"2025-07-29T13:42:10","modified_gmt":"2025-07-29T18:42:10","slug":"update-20250813","status":"publish","type":"page","link":"https:\/\/dev-mkg.pogoenergy.com\/es\/update-20250813\/","title":{"rendered":"Actualizaci\u00f3n 20250813"},"content":{"rendered":"\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-401bc43b wp-block-columns-is-layout-flex\" style=\"margin-top:0;margin-bottom:0;padding-top:0;padding-bottom:0\">\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-e7e328c0 wp-block-column-is-layout-constrained\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div style=\"color:#ddd\" class=\"wp-block-genesis-blocks-gb-spacer gb-block-spacer gb-divider-solid gb-divider-size-1\"><hr style=\"height:30px\"><\/div>\n\n\n\n<h1 class=\"wp-block-heading has-text-color\" id=\"h-important-notice-regarding-changes-to-your-contract\" style=\"color:#1426e5;font-size:48px;font-style:normal;font-weight:600\">Aviso importante sobre cambios en tu contrato<\/h1>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-alpha-channel-opacity has-background is-style-wide\" style=\"background-color:#9fafb87a;color:#9fafb87a\"\/>\n<\/div>\n<\/div>\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d7d455e7 wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-constrained wp-container-core-column-is-layout-e7e328c0 wp-block-column-is-layout-constrained\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<p style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">A partir del 13 de agosto de 2025, realizaremos algunos cambios en nuestros T\u00e9rminos de servicio. Los siguientes cambios entrar\u00e1n en vigor 14 d\u00edas despu\u00e9s de la fecha de este aviso. No es necesario que haga nada, pero si desea obtener m\u00e1s informaci\u00f3n, puede encontrar los detalles a continuaci\u00f3n.  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Adici\u00f3n de una secci\u00f3n de \u201cFacturaci\u00f3n consolidada\u201d definida como m\u00e1s de un ID de ESI facturado en una cuenta que consiste en un saldo consolidado combinado de todos los ID de ESI en el grupo de facturaci\u00f3n consolidada. Si se recibe un DPP en un grupo de facturaci\u00f3n consolidada, se aplica una retenci\u00f3n de cambio a todos los ID de ESI. Adem\u00e1s, si el saldo combinado de la cuenta de servicio es igual o inferior a 0,00 $, todos los ID de ESI incluidos en el grupo de facturaci\u00f3n consolidada estar\u00e1n sujetos a desconexi\u00f3n.  <\/li>\n\n\n\n<li>Una vez que se aplica un pago correcto a su cuenta, no se puede revertir ni reembolsar.<\/li>\n\n\n\n<li>Los pagos en l\u00ednea pueden incluir un importe de pago predeterminado por defecto. Para anular esta funci\u00f3n, el usuario es responsable de seleccionar un importe diferente. <\/li>\n\n\n\n<li>Pogo Energy registra todas las interacciones, incluidas las llamadas, los mensajes de texto y las interacciones digitales.<\/li>\n<\/ul>\n\n\n\n<p style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">Al continuar utilizando nuestros servicios despu\u00e9s del 13 de agosto de 2025, acepta los T\u00e9rminos de servicio actualizados.<\/p>\n\n\n\n<p>\u00a1Gracias por ser cliente de Pogo Energy!<\/p>\n\n\n\n<p style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\"><strong>Si no acepta estos cambios, debe cambiarse a otro proveedor minorista de corriente antes de la fecha de entrada en vigor de este cambio.<\/strong><br\/><br\/><strong>TENGA EN CUENTA: LA ACTIVACI\u00d3N DEL SERVICIO CON OTRO PROVEEDOR MINORISTA DE ENERG\u00cdA PUEDE TARDAR HASTA SIETE D\u00cdAS H\u00c1BILES.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-accordion accordion-mid gb-block-accordion\"><details><summary class=\"gb-accordion-title\">New Terms of Service<\/summary><div class=\"gb-accordion-text\">\n<ul class=\"wp-block-list\">\n<li><a href=\"\/wp-content\/uploads\/2025\/07\/Pogo-Energy-TOS-20250813.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Terms of Service (TOS)<\/a><\/li>\n<\/ul>\n<\/div><\/details><\/div>\n\n\n\n<p style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">Thanks for being a Pogo customer!<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d7d455e7 wp-block-columns-is-layout-flex\" style=\"padding-top:0;padding-right:0;padding-bottom:0;padding-left:0\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-color\" id=\"h-contact-us\" style=\"color:#1426e5;font-size:36px;font-style:normal;font-weight:600\">Contacta con nosotros<\/h3>\n\n\n\n<p><a href=\"\/chat\">Chat web<\/a><br\/>Env\u00edenos un mensaje de texto al 24197<br\/><a href=\"mailto:support@dev-mkg.pogoenergy.com\">Correo electr\u00f3nico<\/a><br\/>Ll\u00e1menos al <a href=\"tel:8887646669\">888-764-6669<\/a><\/p>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading has-text-color\" id=\"h-hours-of-operation\" style=\"color:#1426e5;font-size:36px;font-style:normal;font-weight:600\">Horario de atenci\u00f3n al p\u00fablico<\/h3>\n\n\n\n<p><strong>Chatea con Edison<\/strong>, el agente virtual de Pogo, 24 horas al d\u00eda, 7 d\u00edas a la semana<br\/><strong>Chatea con un humano en vivo:<\/strong><br\/>Lunes \u2013 Viernes, 8am \u2013 5pm CST<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Aviso importante sobre cambios en tu contrato A partir del 13 de agosto de 2025, realizaremos algunos cambios en nuestros T\u00e9rminos de servicio. Los siguientes cambios entrar\u00e1n en vigor 14 d\u00edas despu\u00e9s de la fecha de este aviso. No es necesario que haga nada, pero si desea obtener m\u00e1s informaci\u00f3n, puede encontrar los detalles a [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"custom_body_class":"","footnotes":""},"search_visibility":[],"search_keywords":[],"class_list":["post-33403","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.5 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Actualizaci\u00f3n 20250813 | Pogo Energy Esp<\/title>\n<meta name=\"description\" content=\"Actualizaci\u00f3n 20250813 Pogo Energy Esp\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Actualizaci\u00f3n 20250813 Pogo Energy Esp\" \/>\n<meta property=\"og:description\" content=\"Actualizaci\u00f3n 20250813 Pogo Energy Esp\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dev-mkg.pogoenergy.com\/es\/update-20250813\/\" \/>\n<meta property=\"og:site_name\" content=\"Pogo Energy Esp\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/pogoenergy\" \/>\n<meta property=\"article:modified_time\" content=\"2025-07-29T18:42:10+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dev-mkg.pogoenergy.com\/wp-content\/uploads\/2023\/09\/200x200-Pogo-logo.png\" \/>\n\t<meta property=\"og:image:width\" content=\"200\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@PogoEnergyTX\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/update-20250813\/\",\"url\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/update-20250813\/\",\"name\":\"Actualizaci\u00f3n 20250813 | Pogo Energy Esp\",\"isPartOf\":{\"@id\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/#website\"},\"datePublished\":\"2025-07-29T18:40:11+00:00\",\"dateModified\":\"2025-07-29T18:42:10+00:00\",\"description\":\"Actualizaci\u00f3n 20250813 Pogo Energy Esp\",\"breadcrumb\":{\"@id\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/update-20250813\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dev-mkg.pogoenergy.com\/es\/update-20250813\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/update-20250813\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Inicio\",\"item\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Actualizaci\u00f3n 20250813\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/#website\",\"url\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/\",\"name\":\"Pogo Energy Esp\",\"description\":\"Prepaid Electricity | No Deposit Electricity | Same Day Power | Electric Company\",\"publisher\":{\"@id\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/#organization\"},\"alternateName\":\"Pogo Energy Electric Company in Texas providing Affordable Energy to keep your Lights On\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":[\"Organization\",\"Place\",\"LocalBusiness\"],\"@id\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/#organization\",\"name\":\"Pogo Energy\",\"alternateName\":\"Pogo Energy Electric Company Serving Texas\",\"url\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/\",\"logo\":{\"@id\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/update-20250813\/#local-main-organization-logo\"},\"image\":{\"@id\":\"https:\/\/dev-mkg.pogoenergy.com\/es\/update-20250813\/#local-main-organization-logo\"},\"sameAs\":[\"https:\/\/www.facebook.com\/pogoenergy\",\"https:\/\/x.com\/PogoEnergyTX\",\"https:\/\/www.linkedin.com\/company\/pogoenergy\",\"https:\/\/www.instagram.com\/pogoenergy\",\"https:\/\/www.threads.net\/@pogoenergy\"],\"description\":\"Pay-as-you-go electricity plans for residents and small businesses living in non-regulated areas of Texas from an electric company committed to providing 100% renewable, clean energy. 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