Switch Hold vs ESI ID Hold
A switch hold is a hold that is placed on an electricity meter by a retail electric provider (REP). The hold is placed on the meter when there is an unpaid balance for electric services so that the account holder cannot switch to a new electric company until the overdue balance is paid.
An ESI ID Hold is a hold that Pogo puts on an electric meter. It is basically the same thing as a switch hold, but specific to Pogo.
Unfortunately, you can be subject to a switch hold through no fault of your own if the previous tenant did not pay the balance of their electric bill before moving out. If this happens, you will need to go through the process for a switch hold removal by proving that you are a new tenant. To prove that you are a new tenant you will need to follow the steps below.
For Switch Hold Removal or ESI ID Hold Removal
Follow the Steps Below
How long does it take to remove a Switch Hold?
The length of time it takes to remove a switch hold or for an ESI ID release is out of Pogo’s control, however, we will let you know the outcome as soon as we know.
Pro Tip: To help ensure a smooth process, first carefully review the steps above and then confirm that your documents are complete so that someone can review them without a delay.